Elantis Premium Funding has a complaint resolution process in place which is available to anyone who has a complaint against Elantis Premium Funding, our employees, agent representatives or general insurance related service providers. For more information on the complaints and disputes procedure: 

Download our Australian complaints procedures  Elantis-Complaints-Guide-3.pdf .

Download our New Zealand complaints procedures here.

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The customer service is excellent. Any queries or requests are attended to almost immediately and within an acceptable timeframe.

David McAllister

Verisure Insurance Brokers Pty Ltd