Complaints

Elantis Premium Funding has a complaint resolution process in place which is available to anyone who has a complaint against Elantis Premium Funding, our employees, agent representatives or general insurance related service providers. For more information on the complaints and disputes procedure: 

Download our Australian complaints procedures  Elantis-Complaints-Guide-3.pdf .

Download our New Zealand complaints procedures here.

Learn more about

The customer service is excellent. Any queries or requests are attended to almost immediately and within an acceptable timeframe.

David McAllister

Verisure Insurance Brokers Pty Ltd